Important Top Tips Before Applying

If you Interested in applying to COOL Family Housing, we recommend that you call them and find out some answers to some or all of the below questions:

• What type of housing do you offer? Is it shared or private housing? Is it furnished or unfurnished?
• What are the length of stay requirements? How long can I stay in the program?
• What kind of support services do you offer? Do you offer job training, case management, or other support services to help me achieve permanent housing and self-sufficiency?
• What are the rules and policies? Are there any rules or policies that I need to be aware of, such as curfews, visitor restrictions, or substance abuse policies?
• What is the cost of the program? Is there a monthly fee? Are there any other costs associated with the program?
• Is the program accredited or licensed? This will help ensure that the program meets certain standards of quality.

In addition to these general questions, you may also want to ask more specific questions about the program, such as:

• What is the staff-to-resident ratio? This will give you an idea of how much support you can expect from staff.
• What is the success rate of the program? How many residents have gone on to achieve permanent housing and self-sufficiency?
• What are the cultural competency practices of the program? Is the program staffed by people who are culturally competent and able to meet the needs of a diverse range of residents?
• How does the program ensure the safety and security of residents? What safety measures are in place?
• What is the process for resolving disputes? Is there a clear and fair process for resolving disputes between residents and staff?

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